Service Center

Every Mercedes-Benz deserves expert care from technicians who know it inside and out. At the Mercedes-Benz of Champaign service center, our factory-trained team keeps your vehicle performing at its finest — whether you’re driving through Champaign, commuting from Urbana, or heading in from Savoy, Wilbur Heights, Mahomet, or Monticello. From scheduled maintenance to complex repairs, trust your Mercedes-Benz to the certified professionals who know it best.

Your Local Mercedes-Benz Service Center in Champaign

Our state-of-the-art facility is staffed by Mercedes-Benz Certified Technicians who undergo rigorous factory training to deliver the precision and care your luxury vehicle requires. When you visit Mercedes-Benz of Champaign, you can expect:

• Genuine Mercedes-Benz OEM parts designed to exact manufacturer specifications
• Factory-trained, Mercedes-Benz Certified Technicians
• State-of-the-art service equipment and advanced diagnostic tools
• Complimentary loaner vehicles with recommended repairs
• Customer pickup and delivery service
• Customer shuttle service
• Customer lounge with complimentary beverages
• Handicap accessible private bathrooms

Check our current service specials or schedule your next appointment today.

Mercedes-Benz Service A and Service B

Mercedes-Benz vehicles manufactured for model year 2009 and newer follow an alternating A Service and B Service maintenance schedule, ensuring comprehensive, systematic care at the right intervals.

• A Service — Recommended after the first year or 10,000 miles. Includes synthetic motor oil and filter replacement, all fluid level checks and corrections, tire inflation check and correction, brake component inspection, and reset of maintenance counter.
• B Service — Recommended two years or 20,000 miles following your last A Service. Includes everything in A Service plus cabin air filter replacement, brake fluid exchange, and dust and combination filter replacement (model-dependent).

Staying current with your A Service and B Service schedule is one of the most effective ways to protect your investment. Review helpful maintenance guidance on our Service and Parts Information page.

Genuine Mercedes-Benz OEM Parts

When your vehicle needs a replacement part, Genuine Mercedes-Benz OEM parts are the only components precision-engineered to meet your vehicle’s exact specifications. Using aftermarket alternatives risks compromising the engineering integrity, safety, and long-term value that make your Mercedes-Benz exceptional. Our on-site parts center maintains a comprehensive inventory of Genuine Mercedes-Benz parts and accessories. You can also order parts online, or explore official accessories on our Genuine Accessories page.

Signs Your Mercedes-Benz Needs Service

Modern Mercedes-Benz vehicles are designed to alert you when maintenance is due, but watch for these additional signs between scheduled visits:

• Dashboard warning lights or maintenance alerts: Your vehicle will notify you when A Service or B Service is due. Never ignore a warning light — contact our service center promptly.
• Burning smells: An unusual burning odor often indicates overheated components due to insufficient lubrication or a fluid leak.
• Visible exhaust or thick smoke: Thick blue or black exhaust can signal engine, emissions, or fluid issues requiring immediate attention.
• Strange sounds: Grinding, squealing, or knocking sounds typically indicate worn components or a fluid issue.
• Vehicle pulling to one side: This can signal wheel alignment issues or uneven tire wear.
• Difficulty starting: Extended cranking times or flickering lights may indicate a battery or electrical concern.

Why Service at Mercedes-Benz of Champaign?

Choosing a certified Mercedes-Benz service center means trusting your vehicle to technicians who specialize in your make. Our team brings in-depth knowledge of every Mercedes-Benz model and applies factory-approved methods and Genuine OEM parts on every service. Learn more on our Why Mercedes-Benz Service? page. For open recalls, visit our Recall Information page.

Frequently Asked Questions: Mercedes-Benz Service in Champaign, IL

How often should I bring my Mercedes-Benz in for service?
Mercedes-Benz vehicles follow an alternating A Service and B Service schedule. A Service is recommended after the first year or 10,000 miles; B Service follows two years or 20,000 miles later. Refer to your owner’s manual for the precise schedule based on your model and driving habits.

What type of oil does Mercedes-Benz use?
Mercedes-Benz recommends Mobil 1 synthetic motor oil. Our certified technicians perform Mercedes-Benz synthetic motor oil replacement using the exact grade and quantity specified for your vehicle.

Do you use Genuine Mercedes-Benz parts?
Yes. The Mercedes-Benz of Champaign service center uses only Genuine Mercedes-Benz OEM parts on all repairs and maintenance services to preserve your vehicle’s performance, safety, and integrity.

Do you offer loaner vehicles?
Yes. Complimentary loaner vehicles are available with recommended repairs. We also offer customer pickup and delivery service and a complimentary shuttle for added convenience.

Does my vehicle have an open recall?
Visit our Recall Information page to check for any open recalls affecting your Mercedes-Benz.

Can I schedule service online?
Yes. Use our Schedule Service tool to book your appointment at any time, or reach our service team directly at (217) 352-4161.

Schedule Mercedes-Benz Service Near Champaign, IL

The certified technicians at Mercedes-Benz of Champaign proudly serve drivers from Champaign, Urbana, Savoy, Wilbur Heights, Mahomet, Monticello, and all surrounding communities throughout central Illinois. Whether it’s time for an A Service, a Mercedes-Benz synthetic motor oil replacement, a brake component inspection, or a more complex repair, our team is ready to help. Check our service specials before your visit.